The impact of technology on the payment process
Optimizing the process of payment and receiving the deliveries is also related to the development of technology. Increased operational control and delivery efficiency is guaranteed with the introduction of the digital signature (esignature) technology which reduces the risk of unauthorized delivery.
The efficiency in adaptation of the technology is based on eliminating paper carriers as proof of delivery, their processing, archiving and transportation.
The electronic signing is an easy and fast approach with no negative effect
on the consumers’ attitudes. The data processing is automatic, the information is directed and archived for seconds with a specialized software for various
needs. The risk of losing the proof of delivery or accepted order is reduced to a minimum.
The different types of non-cash payment and online billing are technologies that affect the speed of service, significantly increase customer’s convenience, contribute the additional services of added value. The cash payment requires much more time to finalize the delivery process.