Did you know? Insurance is not part of the package when sending a parcel via courier but is arranged upon request

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Did you know? Insurance is not part of the package when sending a parcel via courier but is arranged upon request

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When you send a parcel via courier insurance doesn’t form part of the initial package but is arranged to suit your needs upon request.

Your courier company is there to advise you and provide appropriate hedging options against risk of damage or loss to your parcel during shipment due to external causes.

Subject to certain exclusions, restrictions or limitations that may apply in terms of shipment content and parcel destination, shipment insurance can be arranged for express parcels which cover takes immediate effect from the time your courier takes possession or control of the shipment through to final delivery.

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Restrictions or limitations

While goods in transit worldwide are covered by insurance, certain temporary restrictions may be in force from time to time as a result of, but not limited to:

  • Political, nuclear or terrorist war risks
  • Government intervention

In addition to these restrictions, insurance does not cover damage or loss due to:

  • Wear and tear
  • Loss in weight or volume
  • Ordinary leakage
  • Delays
  • Expenses, loss or damage caused by poorly packaged shipments
  • Expenses, loss or damage caused by radioactivity or atomic and nuclear weapons
  • Expenses, loss or damage caused by any wilful misconduct on behalf of the customer or its agents
  • Expenses, loss or damage caused as a result of an inherent problem with the contents of the shipment

Settlement of loss

In the event of a claim, cover is limited to the declared value of the shipment which is either the actual cash value, replacement cost or invoice value, whichever is the lowest; and proof of declared value may be requested to substantiate the claim.

Looking for international courier services johannesburg, overnight courier south Africa or door to door couriers south Africa – Aerospeed Couriers offers high quality domestic and international courier services in tandem with our network of international courier partners.